Refund policy

At Clothing Porpekto LLC, we want you to feel confident when shopping with us. If you are not completely satisfied with your purchase, we offer a 30-Day Money-Back Guarantee, subject to the conditions below.

30-Day Money-Back Guarantee

You may request a return within 30 days of receiving your order. To be eligible for a refund, the item must:

Be unworn and unused.
Be in its original condition.
Have all original tags attached.
Be free from stains, odors, makeup, pet hair, or other signs of wear.
Be returned in its original packaging when reasonably possible.

How to Request a Return

To request a return, please contact us at contact@clothingporpekto.com within 30 days of receiving your order.

Please include your order number, the item(s) you wish to return, and the reason for your return. We will provide return instructions after reviewing your request.

Refunds

Once your returned item is received and inspected, we will notify you whether your refund has been approved.

Approved refunds will be issued to the original payment method. Please allow your payment provider additional processing time for the refund to appear in your account.

Return Shipping

Unless the item is defective, damaged, incorrect, or otherwise covered by an error on our part, the customer is responsible for the cost of return shipping.

Original shipping charges are generally non-refundable unless the return is due to an error made by us.

Damaged or Incorrect Items

If you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as possible at contact@clothingporpekto.com with your order number and clear photographs of the issue.

We will review the issue and work with you to provide an appropriate solution.